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Transfer Social Services from One County to Another in New York

Updated: Sep 7, 2025

How to Do a Department of Social Services Transfer from One County to Another in New York


Transferring your case from one county's Department of Social Services (DSS) to another in New York involves a few critical steps: this is critical if you move to a new county requesting assistance from Dss. They will see you have an open case elsewhere. This delema can leave you without benifits for weeks until it is resolved.


1. Contact Your Current County DSS Office: Start by reaching out to your local DSS office where you currently reside. They can provide you with specific instructions on initiating the transfer process.


2. Provide Necessary Information: You may need to supply information regarding your current case, including identification and any relevant details about your situation.


3. Initiate the Transfer: Request that your case be transferred to the new county. Your current county will typically handle the transfer process, ensuring that your benefits and services continue without interruption.


4. Contact the New County’s DSS Office: Once the transfer is initiated, contact the Department of Social Services in the new county where you plan to move. They can provide you with information about your case and ensure a smooth transition.


5. Follow Up: After the request, follow up with both county offices to confirm the transfer is complete and to address any concerns or questions.


Resources for More Information:

- New York State Office of Temporary and Disability Assistance (OTDA) (https://otda.ny.gov/)

- Local Department of Social Services contact information: Find your local DSS office (https://otda.ny.gov/workingfamilies/dssdirectory.asp)




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